Frequently Asked Questions

You need some help? Our Frequently Asked Questions page is here for you.

Questions

• Is there an activation fee for first use?
• Can I keep my current number?
• How do I know my new Cube Mobile phone number?
• Which countries are included in the Europe Zone (roaming)?
• Where do I get my Cube Mobile SIM card?
• How can I manage my subscription(s)?
• Which countries can I call from Switzerland?
• My Cube Mobile SIM card is blocked, what should I do?
• How can I sponsor a friend?
• How can I buy more data or minutes abroad?
• How do I cancel my Cube Mobile subscription?
• How long is my contract for?
• How do I pay my invoice?
• Can I connect to the Internet in a country that is not part of the plan?
• How can I track my consumption?
• What happens if I am late with the payment of my invoice?
• How do I use my voicemail?